My Story:
Navigating Ambiguity, Taking Calculated Risks, and Creating Lasting Value.
I help executives turn vision into strategy—and strategy into measurable results. My work connects digital transformation, AI enablement, product leadership, and ecommerce, bringing clarity to complex priorities and aligning teams around execution.
Over 15 years in digital commerce and transformation, including roles at Nestlé and Lenovo, I have built digital capabilities, launched new customer experiences, and led complex initiatives across global organizations. My experience spans strategy, technology implementation, vendor partnerships, organizational change, and the processes that help teams deliver consistently.
That work has included launching digital sales channels that generated more than $1 million in their first year, supporting a business turnaround that achieved +16% operating profit within 24 months, and leading a global AI initiative that delivered $2 million in first-year savings while reducing time to market by 50%.
I bring a practical approach to AI adoption: identifying opportunities tied to business needs, building the case for investment, guiding implementation, and equipping teams with the training, processes, and measures needed to sustain value.
Today, I partner with executives and growing organizations across the United States, Europe, and Türkiye through fractional digital leadership, project advisory, and strategic coaching. Whether serving as a Digital Chief of Staff or guiding a focused transformation initiative, I help leaders establish clear priorities, accountable ownership, and an actionable path forward.
My strength is bringing structure to ambiguity while keeping people at the center of change. I believe lasting progress comes from sound strategy, trusted relationships, and teams that understand both where they are going and how to get there.
Experience Highlights
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Nestlé
Global MarTech Architecture
Digital Product team buildout - processes, skillset, strategy
AI Vibe Coding Product launch
Women in Tech Mentoring
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Lenovo
Global Digital Incubation & Transformation
AI Enablement for content factory modeling
Composable Commerce Technical Decisioning
First personalization go-live to 1M+ daily visitors
Women in Lenovo Leadership
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Lindt
US Ecommerce leader for subsidiary Ghirardelli
Grew ecomm business over 30% net profit in under 2 years
Migrations & investments for first omnichannel launch
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Gallo Wines
125 Global Brand portfolio
Built Digital organization at direction of Board as COVID began
Grew team to 40 in under 2 years
Built strategy & secured technical investment to build ecosystem
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Acer
US Ecommerce Leader
Grew all digital marketing channels over 35%
Led migration to enable global expansion
Launched six global eStores and trained local teams to lead
Professional Speaking
Performed under my maiden name Alicia Marie Phillips
My personal passion: Championing Children
For more than a decade, I’ve had the privilege of volunteering as a wish granter on both the East and West Coasts, helping create meaningful experiences for children and their families. Being part of their wish journeys has been an honor and a lasting reminder of the impact we can make by giving our time.
As the leading community for ethical and responsible AI, All Tech is Human, helps protect the next generation. I’ve mentored product leaders at Microsoft and McKinsey - leading innovation sessions and working to stay ahead of the negative ways AI can affect our next generation.
Multi-year volunteer
Your Questions, Answered
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